Students should get work experience to boost their chances of getting jobs in the downturn, the head of the CBI says.

Richard Lambert says students must get skills and first-hand experience of work while still at university.

Launching a report with Universities UK on preparing graduates for work, Mr Lambert will say competition for jobs in 2009 will be particularly intense.

If you want to get ahead in business nowadays, you will need more than a head. Research shows you will need a heart as well.

That's the theory behind the growing focus on "emotional intelligence" as a key tool for workplace success.

Lessons in emotions should be introduced in all schools in England, says the government, in the latest twist on what's known as "emotional intelligence". But can children really be taught how to be happy?

BBC Execs Bond on Emotional Intelligence Courses

The BBC has sent 40 managers on a residential course to improve their "emotional intelligence".

In what appears to be a throwback to the Lord Birt regime, the four-day courses have gone down so well they are to be offered to more staff. 

Intelligence training helps put troubled school back on track

Headteacher Brian Hooper knew things were getting tough at Bicknell special school, Bournemouth, when he turned up to work in 2001 and found only one other teacher out of 10 reporting for duty. The rest were off with stress.

If you want to get ahead in business nowadays, you will need more than a head. Research shows you will need a heart as well.